FUDMA International Journal of Library Science and Information Management

Federal University Dutsinma
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Assessment of Digital Information Management and Communication Technology Skills of Librarians in the Delivery of Information Services in Tertiary Institutions in Jigawa State,

DOI: https://doi.org/10.57233/fudmajlis.69c904e5b092e
Pages: 43-66 Volume: Vol. 5 | Issue: No. 2 Published: March 29, 2026

Abstract

The study assessed digital information management and communication technology skills of librarians in the delivery of information services in tertiary institutions in Jigawa state. What is the level of digital information management skills of librarians in the dissemination of information services in the study area? How do librarians use their communication technology skills to disseminate information services in the study area? The study used a cross-sectional design targeting all 110 librarians in Jigawa State tertiary institutions, selected based on IFLA guidelines emphasizing the necessity of digital skills for librarians. Data were collected through validated questionnaires (CVI > 0.73, reliability 0.89) and analyzed using frequency tables, percentages, means, and standard deviations. The findings reveal significant disparities in digital information service provision across tertiary institutions in Jigawa State, with Federal University Dutse and Federal University of Technology Babura demonstrating high engagement in online reference services and e-resource management, while institutions like SHTJ, CNMH, and CHNSB show low or no engagement. Librarians’ digital information management skills vary, with BUCAH, JSCEG, FUTB, and CNMBK showing higher proficiency in search and organization skills, while content creation skills remain weak across all institutions. As such the study recommended that there is need to implement targeted and continuous training programs to librarians focusing on advanced digital skills, including digital content creation, virtual collaboration, and use of emerging communication technologies to bridge identified skills gaps

Keywords: Assessment, Digital information management skills, communication technology skills, Information services delivery, Tertiary institutions
How to Cite:
Bakura Bulau et al. (2026). Assessment of Digital Information Management and Communication Technology Skills of Librarians in the Delivery of Information Services in Tertiary Institutions in Jigawa State, . FUDMA International Journal of Library Science and Information Management (FIJLSIM), Vol. 5(No. 2), 43-66. https://doi.org/https://doi.org/10.57233/fudmajlis.69c904e5b092e
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